SiteLedger Support

For help, contact Jdbaumeister23@icloud.com. Include your iPhone model, iOS version, SiteLedger version and a description of the problem. Do not include client information, invoices or precise location unless necessary.

To try the app: on an empty ledger, open Settings → Load Sample Business. In Simple view, use More → Settings, then switch to Detailed if needed.

Smart Tracking: enable Automatically track site visits in Settings, then allow Always and Precise Location in iPhone Settings. Manual Start/Finish Work is available without Always permission. Force quitting can interrupt tracking until the app is reopened. Review recorded time and mileage before invoicing.

iCloud: check that the iPhone is signed into iCloud and has available storage and connectivity. Sync can be delayed. Settings shows the app’s iCloud status and Refresh Ledger action.

Backups: export a backup through Settings before changing devices or troubleshooting data issues. Backups contain unencrypted business information; keep them in protected storage. Import merges records and may report conflicts.

Email: sending an invoice requires Mail configured on the iPhone. Review the recipient and attachment in the compose window and tap Send. A queued status does not guarantee delivery; check Mail for delivery problems.

Privacy information is available from the Privacy link above.